Building Long-Term Strategic Partnerships with constant focus on improving Customer Process Efficiencies
Business and operational complexities in the Energy industry seem to be increasing and accelerating and there is an increasing value being placed on safety, regulatory compliance and a growing need for new business models.
Our key competence and focus area within Oil & Gas is on enabling the Marine component related to upstream Oil & Gas services, with marine practice specialists delivering business value across the entire life cycle of any initiative, which includes assessment and advisory capabilities, solution design and architecting, integration and deployment, and finally operations and support to sustain long term results.
Experion Technologies and Aethon Marine have a strategic partnership that brings together a team of Senior Mariners, and IT domain expertise to provide Marine Consulting services on a global platform. Our services coverage spans across 16 countries today.
Assisted by team of dedicated and experienced consultants, all of whom are Master Mariners or First Class Engineers, holding accreditations issued under the SIRE and CDI programs Experion is developing transformative software products and services for the Marine and Oil & Gas domains.
The Aethon Marine Team global expertise on Vetting, QSHE and TMSA including practical experience of SIRE inspections and TMSA audits from an Oil major perspective are critical components that drive our new product development in this domain.
01Experion Technologies Middle East & Africa along with its European partner Infinite Solutions has successfully rolled out a B2B Marketplace portal for the single largest retailer in the Middle East region. This B2B Marketplace portal is used by more than 700 suppliers of this retailer.
The B2B Marketplace portal allows the retailer now to digitally send across Purchase Orders to all of its suppliers without reliance on unreliable communication channels like Emails or Faxes. The B2B Marketplace portal is connected to the retailers ERP system so that at each store level whenever orders are placed, they are immediately made available on the B2B Marketplace portal for the supplier to download and process.
B2B platform which seamlessly connects a producer/distributor with end clients hereby supporting purchasing and delivery processes. The system powers integration, synchronization and collaboration of business partners within the whole supply chain.
Infinite Marketplace Suite facilitates the full scope of B2B transactions - from the purchasing activities up to the final payment - day in and day out. The platform relies on the Electronic Data Interchange technology and requires only Internet connection to fulfill orders and carry out transactions.
Experion had a very important local role to onboard more than 700 suppliers to the portal, provide training and support to the suppliers in order to avoid any issues in accessing the portal.
The importance of this project was that the concept of digital transformation was kickstarted for the retailer. It allowed retailers to create a digital channel to suppliers and help suppliers to get access to Purchase Orders on a web platform which is accessible anytime/ anywhere.
This also allowed to start conversations with suppliers for direct end to end EDI (Electronic Data Interchange) with large suppliers who expressed interest to receive the Purchase Orders directly into their ERP system without need for manual data entry. Large suppliers have already integrated with the retailer through Experion and Infinite Solutions EDI Gateway Services and receive Purchase Orders now directly into their ERP system without any need of manual data entry
02Experion Technologies Middle East & Africa along with its European partner Infinite Solutions has successfully signed up with Gulf International to enable integration with one of the largest retailers in the Middle East region.
Gulf International supplies various goods and materials to the retailer. They receive multiple Purchase Orders from all of the retailer's stores. Each of the stores used to send Purchase Orders to Gulf International via emails or faxes. These emails or faxes were then used by the processing unit at AKI to create sales orders in Gulf International ERP system (SAP). Due to the manual nature of work, it took time to do data entry. Also manual data entry caused errors due to which many orders were wrongly delivered.
Experion and Infinite proposed to build a EDI gateway connection between the retailer and Gulf International so that all Purchase Orders created at the retailers ERP system could be directly transferred to Gulf International's ERP system using the EDI gateway.
This system allows Gulf International to avoid any of the manual labor costs and avoids manual data entry mistakes.
03A fully-owned subsidiary of a Leading Oil & Gas Major selects i-Shield as its Vessel Clearance and Screening Platform. The Marine Management Team at the Clients offices in Singapore and Australia is responsible for ensuring compliance and implementation of key vetting criteria for Voyage and Time Chartered Ships. They hold primary responsibility for Vessel Clearance Screening processes for all vessels proposed for the Oil Majors business.
A white labeled version of i-Shield is proposed to assist the Marine Team screen vessels across 10 different criteria via. VPQ, VIQ, Crew Matrix, Q88, Class Status, PSC, Casualty & Incident Reports, Terminal Feedback, Terminal Safety Inspections, Operator Performance and Location Clearance.
As an extended phase of the same Project, Experion will enhance the product to add functionalities such Sanction monitoring and clearance, HRA clearance, Emission monitoring and voyage Carbon foot print and Real Time position monitoring using AIS feeds
04Experion Technologies Middle East & Africa has signed up with one of the largest local insurance company, Dar Al Takaful, to allow it to comply with the Dubai Health Authority eClaimLink solution. As part of the eClaimLink solution, Dubai Health Authority (DHA) is aiming to correct detailed demographic and insurance related details about the insured population in the emirate of Dubai.
Member Register OR PersonRegister is the current transaction facilitating the collection of this information from the Insurance companies (Payer) into the Dubai Health Post Office (DHPO). As per Phase 1 of this project, Payers will upload all their member information to the eClaimLink through the Member Register transactions. No validation with the GDRFA will occur; only eClaimLink Member Register schema validation will happen at phase 1.
Experion Technologies has built an online platform for Dar Al Takaful to allows it to validate all the member records it currently insures, show the errors in the collected data and guides the employees of Dar Al Takaful on what needs to be done to comply with the guidelines put forth in the Member Register Project scope.
The result was that Dar Al Takaful was successfully able to collect and upload all member data to DHA and thereby be compliant with the guidelines setup.
05The MEA branch of one of the world's largest Tire Manufacturers decided to implement eBA for automating business process workflows within their Sales and Marketing Divisions in office across the region. With 100 plus employees distributed over Sales and Marketing offices in various cities in the region, all Business Travel Expense reimbursement, Cash Expenses Tracking and Expense Booking and Approvals were currently executed on Excel Template based formats flowing through the email approval routes. In addition to considerable delays in the approval cycles, other major disadvantages included inability to validate entered data against company policies leading to multiple iterations.
Experion could successfully roll out eBA and automate the said processes across all the Sales and Marketing office for the Distributor within 3 months. In addition to automating the processes and validating captured data against company policies the processes were also configured to integrate all financial entries generated out of approved processes into SAP ERP.
The success of the eBA rollout has resulted in the organization exploring additional processes to be automated on the platform.
As the next phase, Experion will automate the organizations Channel Campaign Management Processes that will allow the Channel Management Team to register Sales and Promotional campaigns for select Distributors amongst its Distributor Network as well as allows respective Distributors to report campaign statistics and claim appropriate benefits. The eBA platform will facilitate a central repository of all campaign information, interactions between Channel Management teams and Distributors in turn facilitating Campaign Dashboards to be made available for analyzing campaigns success rates across multiple parameters.
06Experion Technologies Middle East & Africa along with its European partner Infinite Solutions has successfully signed up with Al Khayyat Investments to enable integration with one of the largest retailers in the Middle East region.
Al Khayyat Investments supplies various goods and materials to the retailer. They receive multiple Purchase Orders from all of the retailer's stores. Each of the stores used to send Purchase Orders to AKI via emails or faxes. These emails or faxes were then used by the processing unit at AKI to create sales orders in AKIs ERP system (Oracle). Due to the manual nature of work, it took time to do data entry. Also manual data entry caused errors due to which many orders were wrongly delivered.
Experion and Infinite proposed to build a EDI gateway connection between the retailed and AKI so that all Purchase Orders created at the retailers ERP system could be directly transferred to AKIs ERP system using the EDI gateway.
This system allows AKI to avoid any of the manual labor costs and avoids manual data entry mistakes. The ROI of this solution was realized within the first month of the implementation itself and all orders were sent to AKI, Sales Orders created within seconds.
07Experion Technologies signs a partnership with Bimser International to exclusively sell and implement its Enterprise Transaction Management solution eBA, to customers in the region. eBA is positioned as a comprehensive solution for a customers' enterprise content management (ECM). enterprise information management (EIM) or business process management (BPM) needs.
Bimser and its partner network has to its credit 100's of successful enterprise implementations in Turkey with a majority, of them being implemented for customer on the SAP ERP platform.
Experion is fast creating a good reputation in the MEA markets for developing and deploying custom-made applications to meet its client's business requirements. eBA allows Experion to extends these enterprise applications with comprehensive enterprise content management capabilities, including document management, workflow, records management and intelligent document capture.
08Experion Technologies is selected to implement a Business Process Automation platform for a Leading Pharma Major across their Sales and Marketing offices in the MEA region.
The Organization has been using mostly manual form based procedures to capture data, get approvals and record their Ethical Interaction Processes with Healthcare partners and stakeholders. Each of these interactions needed to adhere to strict compliance and regulatory policies and the manual and paper based execution of such processes was increasingly becoming difficult to audit in addition to other problems such as delays in approvals, lack of checks for important parameters such as submission of mandatory documentation or closure of interactions within set time limits etc.
Experion has been selected as the technology Partner for implementing a Work Smart Portal which will become a central repository of all Ethical Interaction process data allowing Medical Reps to request approvals and flow such requests within the organizations approval hierarchy till final closure and including the tracking of end-outcomes of the interaction with appropriate stakeholders. The Portal tracks process flows against set SLA's and identifies and highlights breach of compliance regulations if any and triggers escalation intimations to appropriate personnel.
The Pharma Major is also evaluating the use of the platform for automating the HR & Recruitment and IT Help Desk and Asset Management Processes as a second phase of the Project.
Our mission in healthcare is to address challenges around affordability, prevention, and patient-centricity for consumers around the world.
In support of this mission, we help healthcare organizations transform, innovate, and optimize to build tomorrow's healthcare enterprise. We recognize healthcare needs are global while solutions are local – we bring best practices and industry solutions to suit specific healthcare models in different regions / countries.
Our team is a blend of transformational and results oriented individuals driven by a passion to deliver holistic value through our leadership efforts and by working as a trusted advisor and close associate in all our client partnership efforts.
At the core of our value system is building long term relationships with the biggest assets which include our clients and our employees.
We believe in technology transforming the business and encourage diversity in our workplace, for only when we have a workforce which is unique and yet different, can we hope and dream to consistently be where we are - in the space of innovation and sustainable growth.
Our Advisory Board brings diverse industry knowledge and senior Executive management insights from Retail, Healthcare, Oil & Gas and Marine to our global operations at Experion. Their combined expertise has led, and continues to shape, our efforts and lead new initiatives.
The members of our Executive leadership team lead the business strategy , operational, technology and long-term growth objectives enabling and executing on our global initiatives.
Several drivers of change, including new and rigorous expectations from regulators and standards setters, increasing demands for more relevant and useful information, improvements in analytics, and the need for operational transformation, are compelling insurance companies to re-evaluate and modernize all aspects of their business model and operations.
At Experion, our approach is based on a forward-looking, future-proof view and holistically addressing the combination of forces that are impacting the existing insurance operational model. We do not believe that insurers will benefit by addressing them one by one in a tactical and reactive manner.
This means that key functional areas need to work together to create an insurance operating model that is nimble, agile, future-proof and can help companies manage and adapt to change as part of standard business practices.
Experion brings multiple solution frameworks for the Retail & Distribution domain mainly concentrated around the three areas of Supply Chain Automation, Mobile Sales Force Automation and B2B Market Places for Businesses.
Mobile systems play the pivotal role in the enhancement of enterprise profitability by means of incomes increase and operational cost cuts. Functionally-rich SFA tools meet the needs of companies with the dispersed mobile sales teams.
Eliminate time-consuming and error-prone paper document exchange. Enhance enterprise profitability by increasing incomes and cutting operational costs. Enable bidirectional and secure transaction activities connected with order processing and data interchange between HO and Stores.
01The Client, provides end-to- end supply chain solutions for all categories of Information Technology products (PCs, PC building blocks, networking, software and enterprise solution products) and Consumer and Lifestyle products (Telecom, Digital Lifestyle products, Entertainment products and Digital Printing Machines) to over 100 international brands and relationship with major brands have been for years.
The client is amongst the leading supply chain solution providers in Middle East, Africa and CIS region for leading manufacturers of Information Technology, Telecom and Lifestyle products.
Experion utilised its MobiCMS platform to develop a hybrid mobile app that could deliver iOS and Android applications. This app came with a full Content Management System to manage the mobile app data, send notifications directly to customers on their phones. The app was integrated to the clients' ERP system so that if shipment movement was detected at warehouse or logistics level, a notification would be send to the mobile app directly. Also, a full-fledged, search engine was developed on the mobile app to search for shipments across various search parameters and retrieve the shipments history.
02The Client is a managed care service provider of quality solutions that meet an individual's long-term healthcare needs and offers financial protection against unforeseen health crisis and expenses. Along with provision of administrative support for healthcare products and are enhanced by product design, pricing support, medical risk evaluation, medical management, healthcare provider (network) management, claims management, training and consulting services.
The Experion Consulting team along with the key business personnel, understood the various communication channels used, and identified various workflows wherever possible. An end – end solution was developed which allowed web based access to all the actors in the process chain including Members, Groups, Insurance Companies, Brokers, TPA's employees. New TO-BE processes were also defined across the entire chain. The system was integrated with the TPAs ERP system so that all the collected data can be "pushed" into the ERP system with minimal manual intervention
03The Client, a Multinational Pharma Major manufactures and distributes a range of innovative Medicines globally. In the region they have 100+ Sales & Medical Representatives out in the field interacting with the Healthcare Community.
The Solution was to use Experion's i-Detailing Framework to configure a Tablet based i-Detailing solution as an effective tool for pharma sales representatives to deliver quick and effective sales pitch, thereby maximizing sales opportunities. The i-Detailing Framework provides:
04The Client offers medical license protection plan, life insurance plan for pilots and life insurance plans for pilots spouse. It offers Sharia compliant products for Muslim members including option to opt-out of life insurance covers.
Experion developed a web portal for the administrator to perform management of all the activities done by the pilot and administrator
05The Client, a large Multinational is one of the largest hypermarket chains in the world, and one of the popular hypermarkets in the Middle East region. The brand ensures customer satisfaction and convenience while offering unbeatable value for money with a vast array of more than 100,000 products from home electronics and clothing, to fresh fruits from around the world and locally produced items.
The Solution was to use Infinite - Experion's B2B Web Portal and to on-board all UAE suppliers on this portal so that all orders generated from the retailers ERP system would directly be available to the suppliers on this portal. Direct integration was done with Retailers ERP system, so there was no need of unreliable communication channels like Fax or Emails.
06Abu Dhabi Telemedicine Centre (ADTC), part of Mubadala Healthcare, offers high quality, convenient and confidential medical consultations, over the phone. Experion along with its partner Mobatia has rolled out the mobicare patient management solution enabling ADTC's patient network to conveniently interact with it.
The Telemed App provides ADTC's patients access to their doctor – at the touch of a button!. The app guides patients to take pictures of the affected area, and lets them submit it directly to ADTC for the doctor to review.
The Latest Version of the App facilities for registered Patients, advanced features like Mobile Tele- Consulting and access to recommended Treatment Plans.
The app is available on both the iPhone and Android platforms.
07Experion's EBA Vertical for Channel Campaign Management allows Large Distributors, distributing their range of Products through a Channel Network across geographies to create, execute and track fixed-time product/s related marketing/promotional campaigns in partnership with select channels.
The System brings in a lot of efficiency in the Channel Campaign Management Processes by validating such points amongst others as:
Middle East & Africa
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Contact Person : Ratish Nair,
Phone no : + 971 4 455 8733, + 971 4 455 8556,
Email : [email protected]